Update: Office manager called and waved the fee. I guess they realized what they were doing was wrong?
I have been taking my children here for several years with no problems with the Doctor. The nurses and staff on the other hand leave something to be desired. I took my daughter in for a well visit not too long ago. She had a cough so out of courtesy we waited in the sick area for the scheduled well visit. When she was seen the nurse noticed her cough and wrote a prescription and said it was my choice if I would use it or not. On the way out I stopped at reception to make sure I did not have a bill. The lady at the desk said 'there is no charge for your well visit'. Two weeks later I find out I was charged for a sick visit and the insurance company was billed for the well visit. Over the phone the office has no desire to straighten things out even though they were the ones who told be we were not being charged for a well visit. On a few other occasions we would show up for a 1 or 2 o'clock appointment and not be seen until 30 minutes after we arrived on time. It does not seem they respect others time but they sure do bill for every second that they put forth.
Very happy with this office for my kids. We have been to all of their current doctors, and are happy with all of them. Very knowledgeable, not quick to push medication, and easy to deal with
Fantastic office! So convenient that they do rounds at Christiana to do the newborn checks, and then it's a seamless transition to their office. They're not quick to give antibiotics, which I really appreciate, and they require vaccinations- which I LOVE. Very clean office, everyone is friendly, I've never had a problem getting a same day sick appointment for my daughter.
Thrilled to have found a world-class pediatric clinic here in the MOT area!
The doctors are very knowledgeable, genuine, and attentive. The other office staff (medical assistants, nurses, admin) are ALL EXTREMELY RUDE AND UNCARING! I wonder if the doctors are aware of the disrespectful manner in which their staff behaves towards patients and parents. My son had a 103 temp and ear infection, the ma or nurse Denise kept giving me the run around, telling me it was a virus that would pass. Two days later he was seen and had an ear infection. The doctors are great, but the other staff needs to be replaced.
Appoquinimink Pediatrics is a US Hospital based in Townsend, Delaware. Appoquinimink Pediatrics is located at 3920 Dupont Pkwy, Townsend, DE 19734, USA.
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